{"id":2262,"date":"2019-03-17T12:20:55","date_gmt":"2019-03-17T12:20:55","guid":{"rendered":"https:\/\/www.tammerbrands.fi\/?page_id=2262"},"modified":"2024-09-06T11:17:24","modified_gmt":"2024-09-06T08:17:24","slug":"productsupport","status":"publish","type":"page","link":"https:\/\/www.tammerbrands.fi\/en\/productsupport\/","title":{"rendered":"Product support"},"content":{"rendered":"

PRODUCT SUPPORT<\/h1><\/div>
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FEEDBACK<\/h2><\/h1><\/div>

The primary location for returning a malfunctioning product is the seller\u2019s place of business. If you suspect that the product has some material or manufacturing defect, please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.<\/p>\n<\/div>

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Click here to fill the form<\/span><\/a><\/div>
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SUPPORT SERVICE<\/h2><\/h1><\/div>

You can also contact our support service by phone at
\n0600-550738 (0,89 \u20ac\/min + local\/mobile call charges).
\nThe support service is open Mon-Fri 9-11.<\/p>\n<\/div>

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FAQ<\/h5><\/h1><\/div>

<\/i><\/i><\/span>How do I fill in the form?<\/span><\/a><\/h4><\/div>
\n

Please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What are the issues I can give feedback?<\/span><\/a><\/h4><\/div>
\n

If you suspect that the product has some material or manufacturing defect, please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.<\/p>\n

\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How long does it take?<\/span><\/a><\/h4><\/div>
\n

We will contact you approximately in 7 working days.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Where do I take contact if there is a problem?<\/span><\/a><\/h4><\/div>
\n

According to the Consumer Protection Act, the primary location for returning a malfunctioning product is the seller\u2019s place of business. However, your feedback is our priority in regard to product development and quality assurance. At Tammer Brands Oy, we always process written complaints. This creates fewer misunderstandings and better legal protection for you.<\/p>\n

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