Claims

Minor changes to products, their packaging or delivery quantities are possible.
We process all complaints from our dealers through the form below.
Complaints about defects and shortages in products and deliveries must be made within 14 days of receipt of the consignment.
For product warranty and spare parts issues, please contact Product support.

*marked fields are mandatory

Customer information

Customer number (Tammer Brands customer code)*

Customer name*

Contact person

Contact email address*

Contact telephone number

Customer reference

Reference

Order details

A unique order number* e.g. invoice number, packing list number or order number. Separate with a comma if the complaint concerns more than one order.

Product information

Product code* (Tammer Brands product code or EAN)

Product name*

Quantity (pcs)*

Price, VAT 0 % (*mandatory information in case of a price error)

Cause* select from the menu

Other, what?*

Further information

Further information (max. 4500 characters) 0 characters used

Attachments

You can send photos or related documents using the file upload tool.
Follow the instructions in the tool and then paste the link into this field: