The primary location for returning a malfunctioning product is the seller’s place of business. If you suspect that the product has some material or manufacturing defect, please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.
You can also contact our support service by phone at
0600-550738 (0,89 €/min + local/mobile call charges).
The support service is open Mon-Fri 9-13.