TERMS OF SALE
PRICES
The prices are wholesale prices (VAT 0%). The prices shall apply in a non-binding way. We reserve the right to price changes after any alteration in exchange rates, freight costs and payments to authorities independent of us.
TERMS OF DELIVERY
Delivery limits / small delivery surcharges
- Finland €1,000 / €50
- Estonia, Latvia €1,500 / €100
- Lithuania, Sweden €2,000 / €200
- Norway, Denmark, Germany, Poland, Netherlands, Belgium, Austria, Czech Republic, Hungary €5,000 / €400
For other countries the buyer will be responsible of arranging freight and the pick-up of goods from our warehouse location (FCA) and for orders under €1,000 we charge additional small order surcharge €100
TERM OF PAYMENT
The term of payment according to agreement, provided that a credit information decision has been approved or the agreed security has been supplied. We will charge a late-payment interest as specified in the Finnish Interest Rates Act for invoices not paid when they fall due.
Tammer Brands has a factoring agreement with OP Corporate Bank plc.
PROVISION REGARDING RESERVATION OF TITLE
The title to the products sold by us shall pass to the purchaser only when the products have been paid in full.
PALLETS
We charge for pallets as follows:
- EUR pallets € 8.00
- Single-use pallets € 6.00
CLAIMS AND REFUNDS
Minor changes to products, their packaging or delivery quantities are possible.
We process all complaints through the form claims and refunds
Complaints about defects and shortages in products and deliveries must be made within 7 days of receipt of the delivery.
Broken transport units and packages must be marked in the bill of lading and, if possible, authenticated with photographs.
For product warranty and spare parts issues, please contact Product support.