PRODUCT USE AND CARE
The way a product is used, maintained and stored affects how long it serves its user. Through product information, instructions for use and product support, we help customers choose a product suitable for its intended purpose and use and maintain it according to the instructions. Our spare parts service also supports extending product service life when spare parts are available and repairing the product is appropriate.
LONGER PRODUCT SERVICE LIFE
Our aim is for our products to be long-lasting and easy to use. We define a quality level for our products and ensure their safety. In addition, packaging information and instructions for use can help the consumer choose the right product and use and maintain it correctly. Our warehouse has a product support and spare parts service that helps and advises the consumers during the product life cycle and supports extending the product service life for as long as possible.
PRODUCT SUPPORT
Tammer Brands' Product Support, customer service and spare parts department serve our business and consumer customers with questions related to our products and provide product life cycle support.
We receive enquiries related to product use, spare parts and product information. Product feedback is very valuable to us, and we are happy to receive it also from the perspective of product development.
Summer is our busiest season, and we kindly ask our customers for patience if processing times are slightly longer. Based on the feedback we have received, we are proud to be able to offer such versatile product support and a comprehensive spare parts service for Tammer Brands products.
You can contact us by email (productsupport@tammerbrands.fi) or by phone at +358 3 252 1503. Our call centre is open on weekdays from Monday to Friday, 9:00–12:00. You can also contact us using the product feedback form, where all the necessary information for handling the matter can conveniently be provided.